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Kimberley Physiotherapy – FAQ & Opening Hours

Opening Hours
Broome
  • Reception: Weekdays 7:30 am – 5:30 pm

  • Appointments: Weekdays 7:00 am – 6:00 pm

  • Reformer classes: Monday to Saturday (check our timetable for updates)

  • Closed: Weekends

 

Kununurra

  • Reception:

    • Monday & Thursday: 8:00 am – 4:00 pm

    • Tuesday: 8:00 am – 5:30 pm

    • Wednesday: 8:00 am – 5:00 pm

    • Friday: 8:00 am – 3:00 pm

  • Appointments: Weekdays 7:00 am – 6:00 pm on selected days (call to enquire)

  • Reformer classes: Monday to Friday (check our timetable for updates)

  • Closed: Weekends

 
Booking an Appointment

Broome:

 

Kununurra:

You can also book online via our website kimberleyphysiotherapy.com.au or through the POGOZO app.
All bookings receive an SMS reminder.

 
Cancelling or Changing an Appointment
  • Call or email the clinic, leaving a clear message if needed.

  • You can also cancel via the POGOZO app or reply to your reminder SMS.

  • Cancellations must be made at least 2 hours prior to your appointment. Late cancellations or no-shows may incur a fee.

 
Parking

Broome:

  • Located in Chinatown, no dedicated clinic parking.

  • During peak hours (10 am – 2 pm), allow extra 5 minutes.

  • ACROD parking is available directly outside the clinic.

Kununurra:

  • Located in the Coles Shopping Centre, no dedicated clinic parking.

  • Plenty of bays available, including ACROD parking near the front entrance.

 

Frequently Asked Questions

 
What does a physiotherapist do?

A physiotherapy session begins with a thorough physical assessment and a diagnosis of your specific issue. Treatment may include:

  • Manual therapy

  • Dry needling or acupuncture

  • Exercise-based rehabilitation

  • Education and advice

The goal is to restore mobility, improve function, and prevent further injury.

 
What can I expect from an appointment?
  • Sessions last 30–60 minutes depending on the type of appointment.

  • Patients receive personalised exercises and stretches to do at home.

  • All treatments are one-on-one in private rooms.

  • No doctor’s referral is required for private patients.

 
What appointment should I book?
  • Initial Consultation: New patients, those returning after 12 months, or for a new issue.

  • Standard Consultation: Follow-ups unless an extended session is needed.

  • Women’s Health Consultation: Broome clinic only; extended session required.

 
Who should I book with?

Our team can manage:

  • Musculoskeletal issues

  • Sports injuries

  • Headaches

  • Fitness assessment and exercise prescription

  • Women’s Health

  • Remedial massage

  • Ergonomic assessments and manual handling

Review therapists online to choose the best fit.

 
What should I wear to my appointment?
  • Wear loose-fitting clothing for easy access to the affected area.

  • You may need to remove clothing for treatment.

  • Prefer a physiotherapist of a specific gender? Let us know when booking.

 
What happens on the first visit?
  • Arrive 5 minutes early to complete personal information.

  • Standard consultations: 30 minutes (extended sessions available).

  • Includes:

    • Assessment

    • Treatment options

    • Goal setting

    • Advice and education

 
Do I need a doctor’s referral?
  • Private patients: Not required.

  • DVA, work injuries, motor vehicle accidents: Referral required; insurance/employer details may be needed.

 
Appointment Length and Frequency
  • Standard & initial consults: 30 minutes

  • Remedial massage, Women’s Health, complex cases: Up to 60 minutes

Treatment plans are individualised, including exercises and education to help you reach recovery goals efficiently.

 
Can a physiotherapist refer me for an x-ray?
  • WA physiotherapists can refer for spinal and pelvic x-rays covered by Medicare.

  • Other areas require a doctor’s referral.

 
Do you provide home or gym visits?

Yes. Home consultations are available.

  • Extended time is allocated for travel.

  • Please indicate when booking.

 
Acupuncture vs Dry Needling
  • Acupuncture: Thin needles inserted along meridian lines, based on traditional Chinese medicine.

  • Dry needling: Needles inserted into trigger points in muscles to release tension and restore function.

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