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Kimberley Physiotherapy – FAQ & Opening Hours
Opening Hours
Broome
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Reception: Weekdays 7:30 am – 5:30 pm
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Appointments: Weekdays 7:00 am – 6:00 pm
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Reformer classes: Monday to Saturday (check our timetable for updates)
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Closed: Weekends
Kununurra
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Reception:
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Monday & Thursday: 8:00 am – 4:00 pm
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Tuesday: 8:00 am – 5:30 pm
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Wednesday: 8:00 am – 5:00 pm
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Friday: 8:00 am – 3:00 pm
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Appointments: Weekdays 7:00 am – 6:00 pm on selected days (call to enquire)
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Reformer classes: Monday to Friday (check our timetable for updates)
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Closed: Weekends
Booking an Appointment
Broome:
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Phone: 08 9157 9873
Kununurra:
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Phone: 08 9168 2232
You can also book online via our website kimberleyphysiotherapy.com.au or through the POGOZO app.
All bookings receive an SMS reminder.
Cancelling or Changing an Appointment
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Call or email the clinic, leaving a clear message if needed.
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You can also cancel via the POGOZO app or reply to your reminder SMS.
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Cancellations must be made at least 2 hours prior to your appointment. Late cancellations or no-shows may incur a fee.
Parking
Broome:
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Located in Chinatown, no dedicated clinic parking.
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During peak hours (10 am – 2 pm), allow extra 5 minutes.
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ACROD parking is available directly outside the clinic.
Kununurra:
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Located in the Coles Shopping Centre, no dedicated clinic parking.
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Plenty of bays available, including ACROD parking near the front entrance.
Frequently Asked Questions
What does a physiotherapist do?
A physiotherapy session begins with a thorough physical assessment and a diagnosis of your specific issue. Treatment may include:
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Manual therapy
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Dry needling or acupuncture
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Exercise-based rehabilitation
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Education and advice
The goal is to restore mobility, improve function, and prevent further injury.
What can I expect from an appointment?
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Sessions last 30–60 minutes depending on the type of appointment.
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Patients receive personalised exercises and stretches to do at home.
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All treatments are one-on-one in private rooms.
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No doctor’s referral is required for private patients.
What appointment should I book?
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Initial Consultation: New patients, those returning after 12 months, or for a new issue.
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Standard Consultation: Follow-ups unless an extended session is needed.
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Women’s Health Consultation: Broome clinic only; extended session required.
Who should I book with?
Our team can manage:
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Musculoskeletal issues
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Sports injuries
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Headaches
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Fitness assessment and exercise prescription
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Women’s Health
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Remedial massage
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Ergonomic assessments and manual handling
Review therapists online to choose the best fit.
What should I wear to my appointment?
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Wear loose-fitting clothing for easy access to the affected area.
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You may need to remove clothing for treatment.
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Prefer a physiotherapist of a specific gender? Let us know when booking.
What happens on the first visit?
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Arrive 5 minutes early to complete personal information.
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Standard consultations: 30 minutes (extended sessions available).
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Includes:
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Assessment
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Treatment options
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Goal setting
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Advice and education
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Do I need a doctor’s referral?
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Private patients: Not required.
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DVA, work injuries, motor vehicle accidents: Referral required; insurance/employer details may be needed.
Appointment Length and Frequency
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Standard & initial consults: 30 minutes
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Remedial massage, Women’s Health, complex cases: Up to 60 minutes
Treatment plans are individualised, including exercises and education to help you reach recovery goals efficiently.
Can a physiotherapist refer me for an x-ray?
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WA physiotherapists can refer for spinal and pelvic x-rays covered by Medicare.
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Other areas require a doctor’s referral.
Do you provide home or gym visits?
Yes. Home consultations are available.
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Extended time is allocated for travel.
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Please indicate when booking.
Acupuncture vs Dry Needling
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Acupuncture: Thin needles inserted along meridian lines, based on traditional Chinese medicine.
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Dry needling: Needles inserted into trigger points in muscles to release tension and restore function.